Cookie Policy

1. What are cookies?

Cookies are small text files that are stored on the User's device (computer, smartphone, or tablet) when they access certain web pages. Their main purpose is to recognize the User each time they visit the site and improve the quality of navigation by offering personalized services, remembering preferences, and facilitating more efficient use of the Website.

2. Types of cookies used

At SmartViva we use our own and third-party cookies for various purposes, including:

  • Technical cookies : necessary for the operation of the Website and the provision of the services requested by the User (e.g., login, shopping cart, payment management).
  • Personalization cookies : These cookies allow the User's preferences (such as language, currency, account settings) to be remembered.
  • Analytical cookies : allow us to obtain anonymous statistics on the use of the Website, in order to improve its operation and the services offered.
  • Advertising and remarketing cookies : These are used to display relevant ads to the User, both on and off the Website, based on their browsing habits.
  • Social media cookies : These allow interaction with content from social media such as Facebook, Instagram, or Google.

3. Who uses the information from cookies?

The information stored in the Website's cookies is used exclusively by SmartViva, except for those identified as "third-party cookies," which are managed and used by external entities to provide services aimed at improving the User experience.

4. Cookie management

The User can configure, accept, or reject the use of cookies at any time through their browser options or from the cookie settings available in the consent banner displayed when accessing the Website.

Major browsers allow:

  • Google Chrome → Settings > Privacy & security > Cookies and other site data.
  • Mozilla Firefox → Options > Privacy & Security > Cookies and Site Data.
  • Safari → Preferences > Privacy.
  • Microsoft Edge → Settings > Cookies & site permissions.

If the User decides to disable cookies, some features of the Website may not be available or may be limited.

5. Consent

By continuing to browse our Website, it will be understood that the User accepts the use of cookies under the conditions contained in this Cookie Policy.

At any time, the User may withdraw their consent by deleting the cookies stored on their device through their browser settings.

6. Cookie Policy Updates

SmartViva reserves the right to modify this Cookie Policy based on new legislative or regulatory requirements or to adapt said policy to instructions issued by the competent data protection authorities.

Any changes will be communicated on this page and, if significant, may be notified directly to the User through the usual means of contact.